We're here to help
If you have questions, we are here to answer them. The best way to get in touch with us is to use the form below or call our Contact Center at 206.398.5500 or 800.334.2489 toll-free, but those aren't the only ways. Review the list below to see what best meets your needs. We look forward to hearing from you.
Mailing Address for USPS (Regular, no signature required):
Seattle Credit Union
PO Box 780
Seattle, WA 98111
Mailing Address for USPS (signature required), UPS/FedEx and other Delivery methods:
Seattle Credit Union
1910 1st Ave S
Seattle, WA 98134
Contact Center
Monday through Friday: 8am to 6pm, Saturday: 10am to 2pm
Lost or Stolen Cards
Credit Cards: 855.609.3580 or 540.707.4027 if outside the U.S.
Debit Cards/ATM Cards: 800.472.3272
Credit card support is available 24 hours a day
Card Activation or PIN Change
Credit Cards: 855.609.3580
Debit Card/ATM Cards: 800.992.3808
Credit card support is available 24 hours a day
Online Banking & Technical Support
You can also send a secure email from within Online Banking by clicking the "Messages" link in the menu bar. Secure messages will be answered within two business days.
To apply for loans or check your application status
Consumer Loans: 855.575.9352
Mortgage & Equity Loans: 206.398.5888
Monday through Friday: 8am to 6pm, Saturday: 10am to 2pm
Received a loan decision that you want to discuss? We're here to talk.
Insurance & Member Benefits
- TruStage Life Insurance (AD&D): 855.367.5236
- Guaranteed Asset Protection: 800.826.9384
- Mechanical Breakdown Protection: 800.654.8455
- Travelers Insurance: 800.842.5936
- Family Security Plan: 855.789.4976
Executive Leadership Team
- Richard Romero, Chief Executive Officer
- Kelly Earnest, Chief People Officer
- Lee Pierce, Chief Lending Officer
- David Means, Chief Information Officer
- Terri Giannetti, Chief Experience Officer
CONTACT US
Already a member?
Log in to Online Banking and send us a secure message.
Not a member yet?
Fill out our online Contact Form.
Please do not include any sensitive information, such as member numbers, account information, or Social Security numbers.
Llamanos
Por favor llame al 206.398.5594 para comunicarse con nuestros representantes que hablan Español a fin de obtener detalles o si tiene preguntas.
